Grievance Officer: Dr. Devanshu Rathee, HomeHealthGuide (proprietor: Dr. Devanshu Rathee, MD, Reg. No. 117010), grievance@homehealthguide.in. Acknowledgment within 48 hours; resolution within 30 days.
Escalation: Data Protection Board of India (data matters) or consumer forums (service matters).
How to raise a grievance
Email grievance@homehealthguide.in with your name, registered phone/email, and the issue. You will receive an acknowledgment within 48 hours and a resolution within 30 days.
HomeHealthGuide is not for emergencies. For chest pain, breathlessness, BP above 180/120, or sugar below 70 / above 300, seek in-person care immediately or call 108 / 112.