Last updated: 9 July 2026
- Paid review not yet started: full refund on request.
- Review delivered: no refund (professional service rendered), but genuine quality concerns → grievance officer, case-by-case remedy.
- Membership: cancel anytime, effective next cycle; no partial-month refunds; annual plans refunded pro-rata within the first 30 days.
- Emergencies redirected before payment are never charged.
- Refunds are processed to the original payment method within 5–7 business days via Razorpay.
Requests: grievance@homehealthguide.in or WhatsApp.
HomeHealthGuide is not for emergencies. For chest pain, breathlessness, BP above 180/120, or sugar below 70 / above 300, seek in-person care immediately or call 108 / 112.